Customer Service
For nearly 30 years, L’OCCITANE has been using authentic and natural ingredients in unique body care, face care and fragrance products for men, women and the home.
To improve your shopping experience, please refer to the services below.
Legal Mentions
Receive all information about delivery, payment and data protection in the section Legal Mentions.
FAQ - Frequent asked questions
L’OCCITANE is pleased to answer many of your questions about our products, the shipping policy and other customer service concerns.
Kontakt
You can contact us via Mail 24 hours a day and 7 days a week: aeberhard@loccitane.at
To talk directly to one of our customer service agents call 04242 51 222 - 12. Monday-Thursday 9.00 am - 4.00 pm, Friday 9.00 am - 1.00 pm.
• By Phone 04242 51 222 - 12
• By Fax 04242 51 222 - 4
• By Post L’OCCITANE GmbH, Tiroler Strasse 80, 9500 Villach
• E-mail aeberhard@loccitane.at